Contact Center System Designed For Clinics

Bring-back inactive Patients and reduce no-shows. Ensure that each inquiry is followed up on and answered.

Trusted by hundreds of companies worldwide

Increase Feedback And Sales

Utilize the built-in filters to contact no-shows, collect feedback, and send leads offers. Schedule appointments centrally. Record each call. Ensure no query ever gets lost again.

Reduce cancellations by incorporating a human element.

When the opportunity cost of missing an appointment is high, a human touch is required. View the upcoming appointments with a click. Call them individually. Observe the color of the scheduler changing with each confirmation. Tiva health platform supports the complete workflow from beginning to end.

Single Click Client Summaries

Enable clinic Call center operators to make informed decisions by displaying client summaries with a single click. Permissions allow for granular control over supervised access.

Mask Confidential Information

You may outsource the task of making phone calls to temporary employees or another business. In such cases, "masking" can be enabled. They can make calls with a single click but cannot view contact information. Keeps your database from being exported.

Loved By Clinics Worldwide

Marketing for clinic chains is typically centralized through the corporate office. All clinics share a common telephone number for receiving calls. In these instances, appointment scheduling is determined by the patient's city and neighborhood (and not based on the practitioner). Our platform comprehends and effectively supports such clinic-specific procedures. Automatically selects the clinic for a returning patient based on the patient's history and preferences.

Streamlines the booking process for the clinic staff. You may have 24-hour shifts, multiple teams in separate call centers, or the contact center may have been outsourced to an entirely different continent. No matter the combination, we have everything covered.

We have worked with some of the world's largest clinic chains for many years. The advantage of supporting them is that you receive a mature, robust contact center solution that is ready for your facility operation

2-Way SMS

Patients and prospects can reach you via SMS. Include images in their messages to clarify a condition or request a price quote. Such messages are delivered directly to your platform. Additionally, you can convert incoming phone numbers to new leads with a single click.

Make And Receive Calls Through Your Web Browser

You do not require a phone. Simply click on the lead's phone number to connect. All calls are recorded for auditing purposes. Allows for improved training and feedback. Requires a Cloud Telephony provider to be configured in your account; we can assist you with this.

We Committed to your success

800+

Automation recipes

Free

Migration

Free

Online Trainnig

Own

Your Data

Lorem ipsum dolor sit amet consectetur adipisicing elit. Qui natus quas error sint facilis debitis commodi porro voluptatem. Reprehenderit omnis fugit laboriosam vitae, provident earum.

Try it now, for free

No credit card required. Instant setup